MNC Games

Please read these terms and conditions (“Terms”) carefully before using the website (“Website”) of MNC Games operated by PT Media Nusantara Citra Tbk. (“MNC Games”, “we”, “us”, or “our”), whether as a guest or a registered user. These Terms also apply to your use of other MNC Games services, including but not limited to the application, mobile application, products, related services, features and game support, online communities, or social network services offered platform, that display or include these Terms (“Additional Services”). In these Terms, the Website and Additional Services are collectively referred to as the “Services”.

Please read these Terms carefully before you start to use the Services. By using the Services, you accept and agree to be bound and abide by these Terms of Service. If you do not want to agree to these Terms of Service, you must not use the Services.


Usage of the Services and collection of your information is also governed by our Privacy Policy, please review it carefully to understand our practices. The Privacy Policy is incorporated by reference and made part of these Terms. Thus, by agreeing to these Terms, you agree that your presence on the Website and use of the Services are governed by our Privacy Policy in effect at the time of your use.


MNC Games is entitled to change/amend this Terms at any time. You understand and agree that the aforesaid changes/amendment will be automatically deemed as an integral part of this Terms of Service. You should look at these Terms regularly, which are posted on the Website and are accessible via a link at the bottom of every page. In addition, you can access these Terms from all MNC Games applications. The changed/amended Terms of Service will be in effect immediately after being posted on this page. Your continued use of our Services following any such modification of the Terms of Service constitutes your acceptance to be bound by the Terms as so modified.


We may withdraw or amend the Services, and any related service or content, or restrict access (including by means of cancellation, termination, or modification, or suspension of a user account) to all or certain users (including you) without notice and without liability to you. Additionally, due to your geographic location, the Services or some of their features, services, or content may be unavailable to you.

To access certain Services, you will be asked to provide registration details or other information, and in order to use such resources, all the information you provide must be correct, update, and complete. From time to time, in order to access the Services or certain games, services, or features, we may require some or all users to download updated or additional software. The terms of use of such software may be subject to separate agreement between you and MNC Games.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential (other than user name), and you must not disclose it to others. You must immediately notify MNC Games of any unauthorized use of your user name or password or any other breach of security. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You may only access the Services through your own account. Users do not own their accounts, and gifting or otherwise transferring of accounts or access keys is prohibited.


The Services, including all content, features, and functionality thereof, are owned by MNC Games, its licensors, or other providers of such material and are protected by Indonesian and international copyright, trademark, patent, and other intellectual property or proprietary rights laws.

You are permitted to use the Services for your personal, non-commercial use only, or legitimate business purposes related to your role as a current or prospective customer of MNC Games. Except as provided below, you must not copy, modify, create derivative works of, publicly display, publicly perform, republish, or transmit any of the material obtained through the Services, or delete, or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Services. However, if you are otherwise in compliance with these Terms, you are permitted to use, elsewhere and on other websites, an unaltered copy of portions of the content that is publicly available on the Website for the limited, non-commercial purpose of discussing such content.

You must not reproduce, sell, or exploit for any commercial purposes any part of the Services, access to the Services, or use of the Services or any services or materials available through the Services.

For clarity, the foregoing permissions are limited to the Services, and no rights are granted with respect to any servers, computers, or databases associated with the Services.


a. All charges incurred in connection with the services and all funds placed in the account balance are payable in advance and are not refundable in whole or in part, regardless of the payment method, except as expressly set forth in this agreement or as required by applicable law.
b. Through the Services, we may make available a prepaid balance service (“Account Balance”). Your Account Balance may only be used to obtain certain products and services offered by MNC Games. To access the Account Balance you may be asked to provide registration details, including without limitation a Payment Method (defined below) and related billing address to an independent third party company (or companies) selected by us (“Processor”). You may only register for 1 (one) Account Balance per account id.
c. You may use the following payment methods to place prepaid funds into your Account Balance: credit card, prepaid payment card, promotional code, or any other payment method as specified by MNC Games (“Payment Method”). Any promotional code provided to you for use as a Payment Method may be subject to additional terms and conditions associated with the promotion, offer, or coupon. When you provide a Payment Method to us for use in connection with the Account Balance, you represent that you are the authorized user of the Payment Method, and you authorize MNC Games to charge your Payment Method for any Account Balance funds or other fees incurred by you. If your use of the Account Balance is subject to any sales or other taxes, then we may also charge you for those taxes. You are responsible for all uses of your Account Balance, including all applicable taxes and all purchases made by you or anyone else using your Account Balance.
d. For the verified users that have uploaded their identity document, the total amount stored in your Account Balance may not exceed Rp10.000.000,00 or its equivalent in your local currency. We reserve the right to change, modify, or otherwise impose usage limits to your Account Balance at any time, in our sole discretion.
e. Account Balance funds do not constitute a personal property right and have no value outside the Services. If you are refunded for an item purchased using Account Balance funds, we will return the funds to your Account Balance. The Account Balance funds are non-transferable to another person and do not accrue interest.
f. In addition, we may also terminate your Account Balance if it is not used for a minimum period of 12 (twelve) consecutive months upon any notification to the user.

We make no warranty and accept no liability for any loss or damages whatsoever, relating to or in connection with your placement of funds to any Services with the Processor. You are solely responsible for any and all transactions utilizing your personal financial information, including, but not limited to, any and all charges. You acknowledge and agree that in the event the Processor experiences a data breach that affects your personal financial information, we will in no way be responsible or liable to you for any such breach.


You may use the Services only for lawful purposes and in accordance with these Terms of Service. In utilization of our Service, users are prohibited to perform the following things:

a. To access or use the Services for any purpose that is illegal or beyond the scope of the Services’ intended use (in our sole judgment).
b. Provide any false information when applying for registration user or account and update the information or use the other account ID and password illegally.
c. Reproduce, distribute, or commercially use the information and copyright content obtained from the Services.
d. Posting any indecent content or posted a link to any indecent web pages into the Services.
e. Communicate with other parties with the information, writings, images or sounds that disturb public order and ignore the moral.
f. Installing or distributing material that contains computer virus which leads to malfunction of equipment related to Services, destruct the information and produce chaos.
g. Intentionally interfere to the operational Services, sending information that may interrupt the delivery of Services.
h. Distributing false information for the benefit of personal monetary profit or other parties, or the desire to harm other party.
i. Modify or replace the information posted on the Services.
j. Threaten other Users, including stalking them.
k. Violate the provisions of the Republic of Indonesia Penal Code, Civil Code, Act on Consumer Protection, Law on Information and Electronic Transactions, Copyright Law, or perform any other illegal, and/or criminal activity.


The Services contain various forums, networks, and other interactive features that allow you to post, submit, publish, display, or transmit to MNC Games and other users (“Post”) content or materials (“User Contributions”) on or through the Services.

All User Contributions must comply with the following content standards: User Contributions must not be illegal, fraudulent, deceptive, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and must not consist of or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam.”

Any User Contribution that you Post will be considered non-confidential and non-proprietary, and you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Contribution throughout the world in any media; however, we will only share personal information that you provide in accordance with our Privacy Policy.

You represent and warrant that you own or otherwise control all of the rights to the User Contributions that you Post at the time of Posting; that the User Contributions are accurate and not fraudulent or deceptive; and that the User Contributions do not violate these Terms or the rights (intellectual property rights or otherwise) of any third party, and will not cause injury to any person or entity. You understand that your User Contributions may be copied by other Services users and discussed on and outside of the Services, and if you do not have the right to submit User Contributions for such use, it may subject you to liability. We take no responsibility and assume no liability for any content Posted by you or any third party.

We have the right but not the obligation to monitor and edit or remove any User Contributions. We also have the right to terminate your access to all or part of the Services for any or no reason, including without limitation, any violation of these Terms.


We are entitled to modify or terminate our Services, including but not limited to the software, game engines, or any other features or functionalities to the users with or without prior notification. To the enactment of aforesaid policy, MNC Games shall not be liable in any kind towards the users or any third parties. Users are not permitted to make modifications in any form towards the Services without our prior written approval.


You may link to publicly available portions of the Services if you do so in a way that is fair and does not damage or take advantage of our reputation, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part. The Services must not be framed on any other website or service. We reserve the right to withdraw linking permission without notice.

If the Services contain links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.


We are continuously improving our products, services, software, application, games engines, or any other features or functionalities associated with our Services. The Services and all information, content, materials, products (including software), and other services included on or otherwise made available to you through the Services are provided by MNC Games on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Services, or the information, content, materials, products (including software), or other services included on or otherwise made available to you through the Services will be uninterrupted or error-free. You expressly agree that your use of the Services is at your sole risk. To the full extent permissible by law, we disclaim all warranties, express, or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Services, information, content, materials, products (including software), or other services included on or otherwise made available to you through the Services, our servers, or electronic communications sent from us are free of viruses or other harmful components.

You agree to defend, indemnify, and hold harmless MNC Games, its affiliates, and licensors, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) resulting from your User Contributions or violation of these Terms. To the extent permissible under applicable laws, in no event shall MNC games, our subsidiaries, affiliates, successors, and assigns or any of our shareholders, directors, officers, employees, or licensors be liable (jointly or severally) to you for personal loss, injury or any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever.

The users agree to indemnify and hold harmless MNC Games, their subsidiaries and/or their affiliates, as well as directors, commissioners, officials, employees, agents, and their representatives from any claims or demands, including reasonable attorneys' fees, performed by a third party on or arising from use of the services by the MNC Games’ users, violation of these Terms of Service by users, or falsification of an intellectual property rights by users of intellectual property rights or other right possessed by any other person or entity.


At our solely discretion, immediately, without any cause or prior notification, we may suspend, temporary withdrawal within a specified period and/or terminate (i) this Terms of Service; (ii) access to the use of MNC Games Services in the event the user violates this Terms of Service. Without prejudice to the changes/amends to the Terms of Service provision, MNC Games is entitled to suspend and/or terminate the Services in the event of any false or mislead information provided by the user within the registration to MNC Games, revealed or abuse the our Services.


In the event you have infringed a part of this Terms of Service, or have demonstrated inappropriate use to our Services, hence MNC Games is entitled to (i) alert such user(s) that the user(s) has violated the Terms of Service; (ii) terminate our Services to such user(s); (iii) notify and/or fully cooperate with the law enforcement authorities or other competent authority for the subsequent step; and/or (iv) perform any other action which considered proper and appropriate according to our discretion.


User must comply with laws of the Republic of Indonesia, regulations under this Terms of Service, usage instructions, and notification which posted on the screen as well as other given announcements, and do not take part of the activities which disrupt the continuity of the Services. Any dispute or claim by you arising out of or related to these Terms (“Claim”) shall be governed by Indonesian law without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, a Claim shall be instituted exclusively in the Central Jakarta District Court. You agree to waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.


In-app purchase means an in-game system that allows exchanging real money for merchandise, virtual goods, or in-game currency. Examples of in-app purchases are items you can purchase (for real or in-game currency) or other additional features. To secure your in-app purchase, we suggest you to enabling the require authentication features on your device.


The payment you make is subjected to sales tax in accordance to the tax provisions of your country. Online orders may be executed with real-time credit card processing.


Our responsibility is limited to the item(s) as long as it is still in our hand and until the receipt number is given to you. We will inform you the shipping services we used and you can track the shipment status directly to the relevant shipping services site.

All in-app purchase failures caused by signal connection disruption are beyond our control. To the best of our ability, we will repair such situations to its original state.


To find more information about our Services and its features, or if you need assistance with your account, please visit MNC Games Help Center. Our customer service representative may contact you for survey and customers inputs from time to time. In the event of any conflict between these Terms and information provided by customer service or other portions of our Website, these Terms will prevail.

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